我从一台已安装更新服务器的Windows NT/2000/XP计算机上取得更新数据时发生问题，怎么办？
1. 问题简介：控制中心在 NT 下被视为一个系统来运作。在默认值下系统不会存取网络，所以某些网络客户端程序在整合上有问题。客户端的更新必须透过有网络存取权限的账户来执行。使用者名称及密码须在控制中心输入，格式如下(如适用)：
网域 用户名称
2. 解决办法：
a. 在服务器上有账户
在控制中心内输入用户的使用者名称及密码(他在服务器有一账户及 "更新数据夹" 的权限)，并勾选 "储存密码" 方格。在这情况下控制中心在服务器取得更新文件的权限。如果不能解决问题，请尝试方法 b。
b. 在客户端有账户
在客户端使用或新增一个本地用户(对服务器的 "更新数据夹" 有存取权限)，然后在控制中心输入，并勾选 "储存密码" 的方格。这情况下在存取网络前，控制中心的身份由系统账户切换为指定用户的账户，在这设定下，客户端网络程序将控制中心视为某位用户，这可减少某些情况下的错误客户端网络程序行为。
如你想了解更多信息，请参锌OD32 控制中心说明书，第四部份，疑难排解
如问题持续，请到技术支持页及联络我们。
1. Introduction to the problem:
The Control Center runs under NT as a system. The system has not access to the network by default. For this reason are some network clients having problems to integrate it. The updating of the client from the server has always to be performed through an user with the appropriate access rights. The username and password has to be entered in the Control Center on the client the best way in the following form (if applicable):
domainnameusername
2. Solving the problem:
a. With the server account
Enter to the Control Center on the client the username and password of the user, which has an account on the server and access, rights to the update directory and check the checkbox "Save password". In this case the Control Center acts as a system and gets the access rights to the update files on the server side. Should this not work, try the case b. below.
b. With the client account
Use or create a local user on the client with the access rights to the server update directory and enter it to the Control Center and check the checkbox "Save password". In this case the Control Center changes identity from the system account to the account of the specified user before accessing the network. With this setup the client network software handles the Control Center as an user and this reduces the incorrect behaviour of the client network software in some cases
If you want more information about this you can look to the ESET NOD32 Control Center USER MANUAL, section 4. Troubleshooting and Remedies.
If the problem persists, please go to our support page and contact us.